Privacy Policy
Plain English, no lawyer-speak. This is a one-man handyman business in Seguin, Texas — what we keep is what we need to show up at the right house with the right parts.
Last updated 27 September 2026.
Who we are
Ace Pro Home Services, Seguin, Texas. Owner: Steve Chacon. This site is aceprohomeservices.com.
Questions, corrections, or a request to delete what we hold: email steve@aceprohomeservices.com or use the contact page.
What we collect, and why
When you book a service call
Your name, the service address, a phone number, an email address, and whatever you tell us about the job — plus any photos you attach. We need the address to drive there, the phone to call when we're on the way, and the description and photos to turn up with the right tools instead of making two trips.
When you check the service area
The address you type is sent to a mapping service to work out how far it is from Seguin. We keep the distance; we don't build a record of addresses people looked up.
When you post in the forum
Your display name, what you write, and anything you upload. Forum posts are public — treat them that way.
When you just browse
Our host records ordinary server logs (IP address, browser type, which page, when) and runs a bot check on the forms. There are no advertising trackers on this site and no third-party analytics pixels.
Photos, and the location data hidden inside them
Phone photos usually carry GPS coordinates and a timestamp buried in the file. Anything shown publicly on this site has that stripped out first. Originals are kept in private storage that isn't reachable from the web — only Steve can open them.
What we never do
- We don't sell your information. Not to anyone, not ever.
- We don't rent or trade your email or phone number to marketers or lead-generation services.
- We don't put advertising trackers on this site.
- We don't text or email you marketing you didn't ask for.
Who else touches your information
Only the services it takes to run the site:
- Cloudflare — hosting, the database, file storage, and the bot check on public forms.
- A mapping service (OpenStreetMap, and OpenRouteService for drive times) — receives the address you type into the service-area tool, and nothing else.
- Google — used only to sign Steve into the private owner's area of this site. Customers never sign in with Google, and Google receives nothing about customers.
Beyond that, we hand your details over only if the law requires it.
How long we keep it
Job records and the photos attached to them stay as long as Steve is in business — a warranty question three years later is a lot easier to answer with the original notes and pictures in hand. Ask us to delete yours and we will, except where we're required to keep a record of the work.
Your say in it
Email steve@aceprohomeservices.com and you can ask us to:
- tell you what we hold about you;
- correct anything that's wrong;
- delete your information, or a photo, or a forum post;
- stop contacting you.
Texas residents: we don't sell or share personal data for targeted advertising, so there's nothing to opt out of — but the requests above are yours regardless of where you live.
Children
This site is for adults hiring a handyman. We don't knowingly collect anything from children under 13. If a child has sent us something, email us and it's gone.
Changes
If this policy changes, the date at the top changes with it.